Terms of service

Welcome to Lucymaison. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you agree to be bound by the following Terms.

Website Access

By using this website, you agree that you will:

  • Be at least 18 years of age, or use this website under the supervision of a parent or legal guardian.
  • Provide accurate, complete, and up-to-date information when placing an order.
  • Use this website only for lawful purposes.
  • Refrain from any activity that could damage, disrupt, or interfere with the operation of our website.

Lucymaison reserves the right to refuse service or terminate access if these Terms are violated.

Products & Availability

We make every effort to ensure that product descriptions, photographs, pricing, and inventory information are accurate.

However:

  • Product colors may vary depending on your device's display settings.
  • Slight variations in measurements may occur due to manual measuring.
  • Product availability may change without prior notice.

Lucymaison reserves the right to update or discontinue products at any time.

Pricing & Payment

All prices displayed on this website are listed in USD (United States Dollars).

Orders will only be processed after payment has been successfully authorized.

We reserve the right to refuse or cancel any order due to:

  • Payment verification issues
  • Inventory shortages
  • Pricing inaccuracies
  • Technical errors
  • Fraud prevention measures
  • Violations of these Terms

If an order is canceled after payment has been received, the appropriate refund will be issued.

Order Acceptance

Submitting an order does not automatically guarantee acceptance.

An order confirmation email confirms that we have received your order request, but Lucymaison reserves the right to accept, decline, or cancel any order when necessary.

Shipping

Estimated shipping times are provided for reference only.

Delivery schedules may be affected by:

  • Carrier delays
  • Severe weather
  • Customs inspections
  • National holidays
  • Incorrect shipping information
  • Other circumstances beyond our reasonable control

Please note:

  • We do not ship to APO, FPO, or DPO military addresses.
  • Shipping addresses cannot be modified once order processing has begun.

Please refer to our Shipping Policy for complete shipping information.

Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy.

Returned merchandise must satisfy our return requirements before a refund or exchange can be approved.

Intellectual Property

All content displayed on the Lucymaison website, including but not limited to:

  • Brand name
  • Logos
  • Product images
  • Graphics
  • Icons
  • Product descriptions
  • Website design
  • Text and other visual materials

is the exclusive property of Lucymaison and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, published, or used without prior written permission.

Prohibited Conduct

When using our website, you agree not to:

  • Engage in fraudulent or unlawful activities.
  • Attempt unauthorized access to our website or systems.
  • Upload viruses, malware, or harmful software.
  • Interfere with the security or functionality of the website.
  • Provide false, misleading, or inaccurate information.

Violation of these Terms may result in order cancellation, account restrictions, or legal action where appropriate.

Third-Party Links

Our website may contain links to external websites for your convenience.

Lucymaison does not control or assume responsibility for the content, products, services, or privacy practices of third-party websites.

Disclaimer

This website and all products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Lucymaison disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and uninterrupted website availability.

Limitation of Liability

Lucymaison shall not be liable for any indirect, incidental, consequential, or special damages resulting from the use of our website or products.

Our total liability shall not exceed the purchase price paid for the applicable order.

Changes to These Terms

Lucymaison may revise these Terms & Conditions at any time.

Any updates become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States.

Any disputes arising from these Terms shall be resolved by the appropriate courts with jurisdiction.

If you have any questions regarding these Terms & Conditions, please contact service@lucymaison.com. Our Customer Support Team will respond within 24–48 business hours.